Orders placed on supergoop.com Monday-Friday before 2pm ET (1pm CT) should ship same day. Orders placed after the cut-off time should ship the next business day. Orders placed over the weekend will be shipped the following Monday. You'll get a...
Restricted Hazardous Items:We are unable to ship certain products to Alaska, Hawaii, Guam, Puerto Rico, Virgin Islands, P.O. boxes or APO boxes due to the delivery format of the product, including aerosols and alcohol-based products (e.g....
To receive FREE ground shipping on every order through Labor Day (9/4/2023) sign up for our free loyalty program to become a SPF Squad member. To learn more about our loyalty program, visit our Rewards Page for more information. If you'd like to...
Currently, we ship to all 50 states, and we are in the process of providing international shipping to select markets. If you live outside the United States, please visit our international retailer guide here to find your local retail store.If you...
We currently do not ship internationally. However, if you are outside of the United States, here is a list of retailers you can find us in around the globe!SEPHORA: Canada, Mexico, China, Hong Kong, Singapore, Thailand, Indonesia, Malaysia, and...
As of March 23, 2022 we will be eliminating packing slips and tape on most orders purchased on supergoop.com. By removing packing slips and tape, we are doing our part with sustainable shipping to help the environment and reduce carbon footprint....
All orders $50+ will receive free ground shipping!
Our friends at EcoCart will estimate the carbon footprint of your order so you can choose to donate funds at checkout in order to make your order carbon neutral. A carbon neutral order means not any net new carbon was produced when that package...
No, making your order carbon neutral does not impact your shipping. When you donate funds in order to make your order carbon neutral at checkout, those funds offset your order’s carbon footprint by funding a project that will reduce harmful carbon...
If you have paid for expedited shipping but have not received your order by the expected date, nor received a shipping confirmation, please contact us at [email protected] and we will remedy this for you!
If tracking information indicates that your order has been delivered but you have not received it, please allow a short grace period for the item to be delivered. Delivery carriers may mark an item as delivered in their system before actual delivery.
We're very sorry if it appears your order may have been lost in transit. In such cases, we are committed to making things right. Please get in touch with us via chat at www.supergoop.com or at [email protected] and we will promptly ship you a repl
If the tracking link for your shipment is not working allow 24 hours for this to populate. If after this period you are unable to access your tracking number, please contact us by chat or email at [email protected] for assistance. We will provide
We use FedEx as our carrier!
HOLIDAY SHIPPING DEADLINES: All orders must be placed prior to 2pm ET on 12/12 in order for them to arrive before December 24th with ground shipping. Orders placed online Monday-Friday before 2pm ET (1pm CT) will ship same day. Orders placed after th